Last updated: January 2026
DripUpgrade is a service provided and operated by Pranav Saini. We want you to be satisfied with your experience. DripUpgrade provides digital AI services and personalized coaching. All payments are securely processed through Paddle, our Merchant of Record.
You have the right to cancel your subscription within 14 days from the date of purchase, without giving any reason. To meet the cancellation deadline, you must inform us of your decision before the 14-day period expires.
Your right to cancel does not apply if you have already started using the digital services (e.g., performed an AI face analysis, accessed personalized recommendations, or used the coaching features). Once you have begun consuming the digital content, the service is considered delivered and non-refundable.
Refunds outside the 14-day cancellation period are provided on a case-by-case basis at our discretion. Refund requests may be refused if there is evidence of fraud, abuse, or manipulative behavior.
If you cancel within the permitted period and have not consumed any digital content, we will reimburse all payments received from you. The reimbursement will be made without undue delay, and no later than 14 days after we are informed of your decision to cancel. We will use the same payment method you used for the original transaction.
To request a refund or cancellation, please contact us at support@dripupgrade.com with your order details. You may also contact Paddle directly through their buyer support at paddle.net.